Where is "Elementals - The Master Key"

Cannot download

Published on February 11, 2011 By Big David In Stardock Support General

I bought the game "Elementals - The Master Key" on Feb. 8 and received a message complete with unlock code, but the game does not show up on umpluse.

How do I download "Elementals - The Master Key"?

Comments

ZubaZ

on Feb 11, 2011

Did you use the same email address to buy Elementals as you used to log into Impulse? PayPal perhaps?

If so, take a look at https://www.stardock.com/support/registrations/

Big David

on Feb 14, 2011

I did use the correct email address and even received a confirmation with activation key. I notice the the game is missing from the "detect application" list in Impulse.

ZubaZ

on Feb 14, 2011

support@Stardock.com is your best bet then.

Big David

on Feb 18, 2011

The game suddenly appeared on Impulse 10 days after I bought it.

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